e-GRAM

Name of the projecte-GRAM

Department under which the project was taken: Panchayat Department, Government of Gujarat

Vision

Project Infrastructure Setup

14,006 eGram centers are established in Village Panchayats .eGram Centers have been equipped with VSAT Broadband connected PCs (with Scanner, Printer ,UPS, Web Cam, VoIP Phone) and to provide the e-services to rural citizens. Village Computer Entrepreneur (VCE) is working on PPP Model and delivering services to rural citizen in these eGram Centers.

eGram Broadband VSAT connectivity Network is also known as PAWAN Network is Asia’s Largest Public Domain VSAT Network and working since Year 2008.Following are key attributes of this network:

Category Availability for Bandwidth Available Total (in Mbps)
Data 2500 Concurrent User 16 Kbps burstable up to 256 Kbps/site 64 Mbps
VoIP 50(25 Duplex) Per Node 16 Kbps burstable up to 64 Kbps 2 Mbps
Video Conference 5 Duplex Channel(10 Users) Per Node 512 Kbps 3 Mbps
Video Broadcast Channel 1 Channel 3 Mbps 2 Mbps
egram

Project Technical Support Team

To support the entire ecosystem, Technical Support and Training Service Provider Team (TSTSP) deployed at eGram , Taluka , District and State level ( total strength of 613 IT Professionals ) with core job of hardware and software support and capacity building of Village Computer Entrepreneur for successful service roll out in rural area and this team is also taking care of technical support requirement of Department of Panchayat and its related offices in district , taluka’s too.

Services Enablement in Project

VCE are giving eServices which are broadly divided in two category:

Offered G2C Services

  • Birth Certificate
  • Temporary Residence & Income Certificate
  • Tax Collection Receipts
  • Land Right Records Services (RoR- 7/12 & 8A)
  • Application Forms of various development Schemes through Mahitishakti.net
  • ITI Application Form
  • Data Entry work for Government Departments like Health , Sports ,Gram Sabha ,Vanbandhuetc
  • Electricity & GAS Bill Collection Work
  • E Ration Card Coupon
  • iKisan- Farmer Registration, PM KISAN, PM SANMAN Nidhi and Groundnut MSP
  • UDID Card
  • Ayushman Card
  • UIDAI enrollment work

B2C services rolled out by VCE through entrepreneurship model are as follows:

  • e-Ticketing of Railways, Airlines , Bus
  • Utility Bill payments (Telephone, Mobile, DTH etc)
  • DTP work
  • Financial Services (Insurance, Mutual Fund, Banking, Money Transfer)

Information and Communication Dissemination

  • At present State, District Officials are conducting regular video conference with eGram centers every day
  • Free VoIP Telephony is available for Rural Citizen from eGram Centers.
  • Through PAWAN Channel important programs and informative programs are transmitted for information Department, WASMO, Health Department, Education Department, Distance Learning session of e-Services (Like RoR, RTO, e-ration card etc) and computers course like Adobe online training is relayed.
  • As Social media popularity growing day by day, eGram is also utilizing the same for passing latest information on Facebook. There is page “eGramVishwagram.gujarat” on Facebook gaining hits day by day.

eServices Roll Out Status Report

  • Electricity bills collection:
  • eGram Centers perform electricity bill collection work. Volume of work and financials are as given below:

Financial Year

Total Bills Collected

Amount Collected (In Lacs)

eGram Income (Charge per Bill is Rs 7/-)

2019-20 4174521 42699.86/- Rs. 2,92,21,647/-
2018-19 7392221 66038.35/- Rs. 5,17,45,547/-
2017-18 6596765 58211.39/- Rs. 4,61,77,355/-
2016-17 6142645 49888.26/- Rs. 4,29,98,515/-
2015-16 7266573 62772.59/- Rs. 5,08,66,011/-
2014-15 6873415 59770.73/- Rs. 4,81,13,905/-
2013-14 6237217 52243.28/- Rs.4,36,60,519/-
2012-13 5740751 39274.50/- Rs.4,01,85,257/-
2011-12 5421261 32880.44/- Rs. 3,79,48,827/-
2010-11 5396664 29146.20/- Rs.3,77,76,648/-
Total 61242033 492925.6/-

Rs. 42,86,94,231/-

  • GSPC Gas Bill Collection Started in September 2013 and Bill collection so far is:

Financial Year

Total Bills Collected

VCE Income(@Rs. 7/-)

2019-20

167024

11,69,168/-

2018-19

285457

19,98,199/-

2017-18

259724

18,18,068/-

2016-17

236677

16,56,739/-

2015-16

210183

14,71,281/-

2014-15

215284

15,06,988/-

Sept 2013 to March-2014

89325

6,25,275/-

Total

1463674

1,02,45,718/-

  • Delivery of Land rights of records (RoR):
  • eGram Centers provide online authentic copies of Land RoR. Volume of work and financials are as given in following table::

Year

Number of RoR Certificate Issued

eGram Income (@ Rs. 5/-)

2019-20

36064665

18,03,23,325/-

2018-19

37174548

18,58,72,740/-

2017-18

26481123

13,24,05,615/-

2016-17

20360927

10,18,04,635/-

2015-16

21042840

10,52,14,200/-

2014-15

16914365

8,45,71,825/-

2013-14

13120014

6,56,00,070/-

2012-13

9295245

4,64,76,225/-

2011-12

7738032

3,86,90,160/-

2010-11

4179227

2,08,96,135/-

2009-10

1663227

83,16,135/-

Total

194034213

97,01,71,065/-

  • eGram Started giving Digital Gujarat services from the month of August 2019 :-

Service Name

Total Application Received

Disposed

Income Certificate

58964

50518

Widow Certificate

13390

11899

Temporary Residence Certificate

587

545

  • eRation Card (PDS System) started in April 2011 and e-coupon issued so far are:

Year

E- Coupon Issued So far

VCE Income (In Rs.)

2018-19

73313

1,46,626

2017-18

5215212

1,04,30,424/-

2016-17

6882288

1,37,64,576/-

2015-16

76839690

15,36,79,380/-

2014-15

242160864

48,43,21,728/-

2013-14

124889368

249,778,736/-

2012-13

2166606

4,333,212/-

2011-12

1207282

2,414,564/-

Total

45,94,34623

91,88,69,246/-

  • eGram center also undertake work of data entries for Khel-mahakumbh :
Year Data Entries completed (in Lakhs) Amount earned by VCE’s (in Rs.)

2014

10.76

0.53 Crore

2013

25.91

1.29 Crores

2012

21.69

1.51 Crores

2011

17.61

1.23 Crores

  • eGram Service Delivery Portal (Powered by 3 B2C Services Provider) used by VCE with their entrepreneurship skills to sale B2C services from 12th Jan 2017:

Service

2018-19

2019-20

Transactions

Amount

Transactions

Amount

Aadhaar Enabled Payment System

69878

91669713

89234

203952862

Bharat Bill Payment System

36187

39315582

108844

123589907

Bill Payment

28131

25684715

468

262783

Bus/Rail/Air Ticket

497

1249731

433

970915.55

DTH Recharge

13591

3295288

592

160096

Insurance

2173

258490

4183

3051959

Jio Wallet

1554

2441153

1187

1479897

Mobile Recharge

151244

13996105

108865

13653703

Money Remittance

43672

109709086

59984

138020870

Mutual Fund

82

33809

21

11100

Other

5935

7052600

4442

9211873.4

Pan Card

2958

343256

4328

350294

Grand Total

355902

295049529

382581

494716260

  • Now Farmers can get registered on iKhedut application through eGram Center, total 17,90,404 farmers have been registered through eGram centers from March-2014 to December-2019.
  • Farmers can apply for Pradhan MantriKisanSamman Nidhi Scheme (PM-KISAN) at eGramCenters.Approx 29 Lac farmers did entry from eGramCentres. This Year in Oct 2019, Ground Nut Procurement MSP Entry done from eGramCentres. In Dec 2019, approx. 25 Lac Farmers application submitted through eGram.
  • Birth and Death data entry service is provided by eGram centers across Gujarat through http://badea.guj.nic.in.
  • Support for First Year Technical admission (B.Tech / Pharmacy / ITI) is provided from eGram Centers for benefit of students. eGram Centers also provide online results of 10th and 12th year examinations.
  • Now rural citizens can apply for Jobs, in eGram itself through OJAS application.
  • eGram center also undertake miscellaneous work of data entries:

For example during Khelmahakumbh 2011-Sports person online registration process was started through eGram and per registration charges collected by VCE is Rs 7/-.

Year

Data Entries completed (in Lakhs)

Amount earned by VCE’s (in Rs.)

2014

10.76

0.53 Crore

2013

25.91

1.29 Crores

2012

21.69

1.51 Crores

2011

17.61

1.23 Crores

  • VCEs perform data entry work for Gram SwagatProgram .
  • VCEs completed data entries related to health of 1.10 Crores rural school children in the year 2009-10.
  • VCE completed data entry of 89,057 records related to VanbandhuKalyanYojna in the year 2012.

Capacity Building Program:-

In the eGramVishwagram Project, capacity building program is continuous part of activity:

  • Taluka Level Executive of TSTSP team is giving continuous training support to VCEs in their regular monthly visit at eGram Level.
  • eGram Connectivity Infrastructure is having unique dedicated facility of training through PAWAN Channel (Bandwidth Provision – 2 Mbps) where continuous program broadcasted through it , following is sample list of program which is broadcasted on daily basis along with different other informative programs:-
    • RTO Learning Licensee Training for VCEs
    • Financial Service Training
    • B2C services Training
    • UDID Registration Training
  • Ministry of Information and Telecommunication, Government of India recognized eGramas eGram CSC Center from 4th Feb 2010.
  • Department of Panchayat on behalf of Govt. of Gujarat signed tri-party agreement to start National Optical Fiber Network (NOFN) in State for connectivity to all villages, which will be redundant to existing available VSAT Network. Approx. 1300 locations connected successfully and work is going on at approx. 1700 locations for streamlining of connectivity.
  • Department of Panchayat has been appointed as Registrar for UIDAI work in Rural area and EGVGS has been appointed as Enrollment Agency. Those eGram VCEs who passed UIDAI exam conducted by NSEIT, only then they can work as Operator cum Supervisor for UIDAI work. Currently 2900 VCEs have passed Exam.
  • 33 eGram centers across Gujarat each one from 33 Districts will be having UIDAI – Kit using which they will deliver UIDAI services like Aadhaar Registration, Updation, KYC etc. 5 Centres across Gujarat have started working in District like Amreli, Banaskantha, Gandhinagar, Patan and PanchMahal
  • Now farmers can get Agro products of GSFC (Gujarat State Fertilizers and Chemicals Limited) from eGram Centers. Currently Narmada and ChhotaUdepur have been selected as a pilot for this project.
  • Now villagers can avail Ayushman card from eGram Centers. Currently 4274 eGram centers are providing Ayushman Card under Ayushman Bharat Scheme- Pradhan Mantri Jan ArogyaYojana.
  • Unique Disability ID card service too started for the villagers from the eGramCentres.
  • Election Commission of India has done MoU with eGramVishwagram Society for rolling out their services in Rural area through eGram Centers. Upto 31st Oct 2019, approx. 10 lac voters were verified.