Digital Gujarat Portal (Common Service Portal)

Description:

The Government of Gujarat aims to provide transparent, affordable and efficient public service delivery closer to the door-step of citizens through e-Governance. The prime objective was to make Government services accessible over the Internet and provide citizens with a single window access point to avail all e-Services of the Government of Gujarat. To fulfil this vision, the Common Services Portal (CSP) had been conceptualized by Gujrat Informatics Limited (GIL) and developed by National Informatics Centre (NIC) in consultation with Department of Science and technology (DST), Gujarat. CSP was conceptualized as a one-stop destination for all citizen to obtain information as well as avail Government Services.

Common Services Portal (CSP) offered 100+ online services through web and 40+ services through mobile app.

Project Reach

The demographic reach for this project is almost 6 crore citizens who can avail the services on line through this common service portal. This CSP project is successfully implemented across the State covering all Districts and Talukas.

Key features of CSP

  • Single URL for accessing eServices (digitalgujarat.gov.in)
  • Accessible through all service channels (e-Gram, ATVT, Internet and mobile)
  • Single Sign on for citizen to access all eServices.
  • One time citizen registration and authentication through Aadhaar /Mobile Number
  • Facility to upload documents in Digital Locker and use.
  • Simplification of Application Forms
  • Online payment option through Payment Gateway or eWallet
  • Application Tracking & Status update on Mobile and email.

Online Services Framework

Online Application Process

Service Delivery - Options